Friendly Integrated Solutions Ltd (FIS) was established in May 2011 to provide integrated fire safety solutions and over the past 4 years has grown organically by providing excellent service to customers with an emphasis on customer relations.
‘As a company we value ourselves on achieving highest possible accreditation at all times, through this we feel that our customers will receive the best possible service and they would have confidence in our brand. We are proud to be BAFE, FIA, Construction Line, and ISO9001 accredited company’. Abdul Tahid, Operation Manager, FIS.
From 2015 FIS have increased their sphere of activity beyond Fire and Safety offering security provisions, construction engineering consultancy and media design. In order to gain more opportunities and increase their customer base FIS joined the MSDUK network in 2015.
Through MSDUK, FIS was introduced to Enterprise Rent -A-Car as part of the extended network. This led to FIS being considered as supplier and consequently winning the contract to provide Portable Appliance Testing.
‘The Enterprise Rent-A-Car North West Region was in need of a PAT Service Provider. Our existing suppliers’ recommended three local vendors and we also reached out to MSDUK to see if they had any vendors who could meet this need. Our requirement was to cover 48 locations across the North West and have works completed in a short time frame. MSDUK presented FIS, a young company based locally- we took the opportunity to meet with the directors and were impressed by the strong package they offered on such short notice.
FIS made it through to final selection and presented a unique time table with minimal downtime that works around the schedules and demands of Enterprise rental branches. We chose FIS based on the determination and drive of the director to take their business up a level by focusing on generating new opportunities for their business whilst meeting the demands of ours. Their director has the same dedication as Enterprise when it comes to servicing customers. Additionally the price was competitive and favourable compared to the other suppliers in the tender process. We are using Enterprise Rent-A-Car North West as a trial group and based on the service and outcome of the process we will be looking to recommend FIS to our colleagues through the UK’. Jon Crouch, Group Operations Supervisor, Enterprise Rent-A-Car
FIS delivered the service successfully in the required time scale and were impressed on how the MSDUK Network enabled them to work with Enterprise Rent-A-Car.
‘To allow us to partner with the largest independent car rental company in the world speaks volume of the kind of work MSDUK bring to the table. It has benefited our company tremendously.
The sector we work in is a very competitive and difficult sector, to introduce your ‘small’ company to a large outfit like Enterprise can be very difficult, MSDUK has made this journey much easier now and I really hope we can be introduced to more companies and long may our business affiliation continue’. Abdul Tahid, Operation Manager, FIS.